I'm very happy with my purchase. The seller wanted to be sure that I was happy with the product before leaving feedback. In the package, they left a card asking for communication if I was unsatisfied, and later I received an email with the same request. I was happy to read that these were made in America, and I like the eye pillow. The material is silky/satiny and feels good on my face; it isn't itchy or unpleasant. I prefer to use heat, so I followed the instructions and sprayed the eye pillow with water, then microwaved for 30 seconds. It was a bit warm when it came out, and when I lay it over my forehead and under my eyes, it was bliss. It felt so good on my headache. I put it over my eyes, though you are not supposed to, due to burn risk. It felt amazing, and I'm happy. It smells like lavender, and flaxseed holds heat well. I also received the eye mask, but I have not tried it yet. It has an elastic wrap to keep it on your head, is black, and looks nice enough, and will likely do its job well. My main objective was to try the eye pillow, and it meets my standards. It will be well used, and I am likely to buy from Happy Wraps Store again.