I was never a fan of neck pillows because I felt like they never held up my head & they kinda gross me out being around sweaty necks. This one is different! It's firm and high to hold your head from falling & you can remove the cover for washing! Yay! If you're like me, and your head always falls forward, turn it around and the high part in the back fits great right under your chin! It clicks together in the front and even comes with earplugs and an eye mask. I got one for my dad for our trip to Alaska and he loved it too.I liked the fact that this pillow came with accessories and I loved that it can be rolled up into a small ball to be placed into the carrying bag. However, I felt as if the memory foam was a bit too stiff for me. The outside though, was nice and soft. So if you like stiffer memory foam because the traditional neck pillows aren’t firm enough, you’ll really want to grab this pillow!It feels super good and comfortable BUT the sponge has some weird spots yikes… I will apply son antibacterial and leave under sun for 24 hours… I hope it’s “ normal “ this spots on this nice neck collar.I love the softness and the way it supports my head. So beyond comfortable, I forgot I was wearing and left my house with it on.I NEVER leave reviews. We got these for our first long haul flight in about 5 years. They are very comfortable, and we were able to sleep and get to our destination without neck pain.I needed a travel pillow cause my kids are always flying me somewhere. This was perfect. I unroll it to use on the plane then roll it back up once my flight is over and hang it from my backpack, it's light and comfortable. Love this. Oh and if you like sleeping with an eye mask, it has those and ear plugs too.I like this neck brace / support. The material is soft to the skin. Some people said in their reviews it was to hard, personally I think it’s comfortable. I would recommend it.I like this neck pillow! I bought it to replace a junky one that I bought for a long plane ride but ended up breaking (the snap wasn't sewn in right) and it was too huge anyway, so I was thankful to return it after. I haven't yet tried this on a long plane ride because I ordered it after, but I did use it recently on some long car trips and it's helpful! I really like that the closing is adjustable so I can get it pretty tight on me (I have a small head and neck, so there is still some room). It's really comfortable, too... soft material, but the foam is a nice memory foam that is supportive. It also rolls up back into the bag it came in, so that makes it easier to pack! I love that the cover comes off for washing, too... I've never had that ability before and travel pillows always bother me a bit because they aren't easily cleaned, so this is great! I'm looking forward to our next plane ride a little bit more because this should help make rest at least a tiny bit easier.I use this in the car as I have a pinched nerve in my neck. It helps to support it and I slept for 2hrs in car with it after nerve ablation. So quite comfy.