Previous page Next page Does it have an unpleasant odor? Down is an animal protein, and down products may have a slight odor due to factors like transportation, storage, and vacuum packaging.It's not a moldy smell. It is recommended to open the packaging and let the product sit for 24 hours before use. Will this pillow have down leakage? We have employed a unique double-layer cotton fabric design and a special anti-down fabric to prevent down from poking you or making a rustling sound nearby. Do I need to fluff up my down pillow? We recommend you to pat your pillow before you lie on it. It will keep the pillow's shape and secure its filling seperate evenly. Is this down pillow firm or soft? This down pillows tends to be soft, and we recommend people who like soft pillows to buy them.